FAQ

Q: What is your return policy?

A: We offer a 30-day hassle-free return and refund policy. You can return your purchase for any reason — no questions asked. The process is quick and straightforward.

Q: How water-resistant is this bike seat?

A: The majority of our bike seats are IP4 water-resistant, while some models are rated IP7 for enhanced water resistance.

Q: Does this seat fit a Schwinn tricycle?
A: Yes, it fits perfectly!

Q: Does this seat fit a peloton bike?
A: Yes, it fits perfectly!

Q: Will this seat fit on a Huffy Fitness Series?
A: Yes, it should fit fine. The seat is very comfortable, and you're going to enjoy riding with it.

Q: Is the seat easy to install?
A: Yes, installation takes less than 5 minutes. You can follow our instructional video for guidance.

Q: Are these saddles suitable for long-distance riding?
A: Absolutely! Our saddles are designed with both comfort and support in mind, making them ideal for long-distance cycling.

Q: Can I adjust the saddle to my preferred height and angle?
A: Yes, our saddles come with adjustable settings that allow you to customize the height and tilt to match your riding style perfectly.

Q: What type of warranty do you offer?
A: We stand behind the quality of our products with a1year warranty that covers any manufacturing defects.

Q: How do I clean and maintain my saddle?
A: Cleaning your saddle is easy! Simply wipe it down with a damp cloth. Avoid using harsh chemicals as they may damage the material.

Q: What makes your saddles unique compared to others on the market?
A: Our saddles are uniquely designed with a ergonomic design and memory foam, providing unparalleled comfort and support.

Q: Do you offer international shipping?
A: Yes, we ship internationally. Please check our shipping policy for details and shipping costs to your country.

Q: Can you collaborate?

A: We welcome partnerships with brick-and-mortar stores and supermarkets across the United States. Feel free to contact us for collaboration opportunities!